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2737 W Hudson Rd,Little Flock,AR 72756, united States

Warranty Policy – Williamstractors.com

At William’s Tractors, we stand behind the quality and reliability of every excavator and heavy equipment unit we sell. Your investment is important to us, and that’s why we offer a comprehensive warranty policy to give you peace of mind with every purchase.

Standard Warranty Coverage

All new excavators sold through williamstractors.com come with a manufacturer’s warranty, which typically includes:

  • Coverage for defects in materials and workmanship

  • Warranty duration ranging from 12 to 36 months, depending on the brand and model

  • Support for parts replacement and repair services within the warranty period

Warranty terms vary by equipment manufacturer. For full details, please refer to the official warranty documentation provided with your machine or contact our support team for assistance.

Used Equipment Warranty

Select used excavators and machinery may be eligible for limited warranties or extended protection plans. All used equipment undergoes a full inspection before sale to ensure reliability and performance. Warranty availability on used equipment is clearly noted in each product listing.

What the Warranty Covers

  • Manufacturer defects in parts and components

  • Engine, hydraulics, and undercarriage issues due to faulty manufacturing

  • Repair or replacement of covered components within the specified warranty period

What the Warranty Does Not Cover

  • Normal wear and tear from regular use

  • Damage caused by misuse, neglect, or improper maintenance

  • Unauthorized modifications or repairs

  • Transportation or labor costs not covered by the manufacturer

How to Submit a Warranty Claim

To file a warranty claim, follow these steps:

  1. Contact our support team at info@williamstractors.com or call us with your order number and equipment details.

  2. Provide a clear description of the issue and any supporting photos or documentation.

  3. Our team will coordinate with the manufacturer or service partner to process your claim quickly and efficiently.

Need Help Understanding Your Warranty?

Our team is here to help you understand the warranty coverage that comes with your equipment. If you have questions or need support, please visit our Contact Us page or email us directly.

 

Williamstractors.com is committed to delivering quality equipment backed by strong warranties and dependable customer service. Your satisfaction and confidence in our machines are our top priorities.